A flat shipping rate of $20.00 within Canada. 

Orders over $275.00 are shipped free within Canada.

Costing for international orders will vary based on the size of the order.

Please email us at info@miaroseandfrank.com for more information.

Once your order has been completed and shipped, you will receive a shipment confirmation email. Most orders are shipped within 2-3 weeks after the order has been placed. The email will contain shipment details, your tracking number and a link to the selected carrier site where you’ll be able to track your package directly on the carrier’s website.

If you need to place a rush order, please contact us and we will try to accommodate your request.

Our clients are very important to us and we want you to be happy with your purchase. We always hope that you are delighted with your personalized items but if an issue arises, please get in touch.

Due to the personalized and made to order nature of our products, we cannot accept exchanges or returns and all sales are final. In order to ensure you are getting exactly what you want, it is important to check spelling, order of monogrammed letters and thread colour choice before completing your purchase. If you require help in selecting your monogram style or have questions about a product, we’re happy to help you with your order. Please email info@miaroseandfrank.com